Brian Solis, a leading digital anthropologist and futurist, has been called 'one of the greatest digital analysts of our time.' Brian is also a world-renowned keynote speaker, and the award-winning author of seven bestselling books, including X: The Experience When Business Meets Design.
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Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you're not around? Without defining experiences, brands will become victim to whatever people feel and share. In an always-on wor... SEE MORE