Patrick Lencioni is founder and president of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives in organizations ranging from Fortune 500s and high-tech start-ups to universities and nonprofits. He is the author of six nationally recognized books, including the New York Times bestseller The Five Dysfunctions of a Team. Visit his website www.tablegroup.com. Charles Stransky is a veteran character actor of stage, television, and film whose credits include the original production of Glengarry Glen Ross and roles in films The Spanish Prisoner, Homicide, and Things Change—all of which were written by David Mamet. Stransky is also an accomplished narrator who read numerous audiobooks, including The Five Dysfunctions of a Team by Patrick Lencioni, The Second Coming of Steve Jobs by Alan Deutshcman, and A Ranger Born by Robert W. Black.
After her first two weeks observing the problems at DecisionTech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered is she should have taken the job. But Kathryn knew there was little chance she would have turned it down. After ...