Ashley Goodall is currently Senior Vice President of Leadership and Team Intelligence at Cisco. He is coauthor, with Marcus Buckingham, of 'Reinventing Performance Management,' the cover story in the April 2015 issue of Harvard Business Review.
Your organization's culture is the key to its success. Strategic planning is essential. People's competencies should be measured and their weaknesses shored up. People crave feedback. These may sound like basic truths of our work lives today. But actuall...[SEE MORE]