Cornelia Gamlem is an author, consultant, and speaker. She is founder and president of the Gems Group, a management consulting firm. Cornelia has been quoted in major publications, including the Wall Street Journal, the Financial Times, Fortune, the New York Times, Forbes, CEO Magazine, and the Globe & Mail.
~~tag-text~~
The Conflict Resolution Phrase Book is a great resource that everyone should have, to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a... SEE MORE