The 9 Types of Difficult People: How to spot them and quickly improve working relationships

This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.

- Decode the warning signs through stories of each type

- Discover practical tools and techniques for dealing with each type

- Find short exercises to help you build the right mindset for success

- Boost workplace relationships with videos and an online quiz